Privacy Policy

At Wild Bonds (OPC Private Limited), your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or purchase our products.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

Place an order
Contact us through our website
Subscribe to newsletters or promotional updates

The types of information we collect include:

Full Name
Phone Number
Email Address
Shipping/Billing Address
Order and Payment Information (processed securely through Razorpay)
IP Address, Device Type, Browser, and Usage Data (via cookies and tracking tools)

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Send you order confirmations and shipping updates
Respond to customer inquiries or support requests
Improve the functionality and user experience of our website
Run advertising and remarketing campaigns via Meta Pixel
Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

However, we may share your data with:

Payment Gateways (e.g. Razorpay) to securely process transactions
Logistics and delivery partners to fulfill your orders
Third-party service providers like Meta (for analytics and marketing)
Government authorities, if required by law

All third parties we work with are contractually obligated to handle your data securely and responsibly.

4. Cookies & Tracking Technologies

We use cookies and tracking tools such as Meta Pixel to understand user behavior, optimize website performance, and run retargeting ads.

You can control or disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.

5. Data Security

Our store is hosted on Shopify, which uses industry-standard security protocols including HTTPS, encryption, and firewall protection.

We take reasonable precautions to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Since we currently serve customers only within India, our privacy practices are designed to comply with Indian data protection principles.

Please note:

Customers do not have direct access to update, edit, or delete their personal data through the website.
If you have a data-related concern, please contact us via the contact details provided below.

7. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe a child has provided personal information, please contact us immediately.